MANEJANDO LAS QUEJAS: LAS QUEJAS Y EL CLIENTE
Updated: November 20, 2024
Summary
The video depicts a customer negotiating prices with a seller and filling out forms in a store. The seller proposes a bundled deal for savings, but the customer is hesitant due to the camera's price versus tapes. The customer expresses frustrations over the waiting time and contemplates leaving. The conversation transitions to a specific camera model that the customer is dissatisfied with.
Customer Service Interaction
A customer is discussing prices with the seller and filling out forms while waiting.
Value of a Package Deal
The seller suggests a package deal as a considerable saving, but the customer expresses concerns about the price of a camera compared to tapes.
Customer's Frustration
The customer expresses frustration about waiting for a long time and mentions leaving the store. The discussion shifts to a camera model the customer has issues with.
FAQ
Q: What is a package deal?
A: A package deal is an offer where multiple products or services are bundled together and sold at a discounted price compared to buying each item separately.
Q: What is the customer expressing concerns about regarding the price of the camera?
A: The customer is expressing concerns about the price of the camera in relation to the price of tapes.
Q: Why is the customer frustrated about waiting for a long time?
A: The customer is frustrated about waiting for a long time because of the delay or inconvenience in getting served or attended to.
Q: What causes the customer to mention leaving the store?
A: The customer mentions leaving the store due to dissatisfaction or frustration with the service, prices, or overall experience.
Q: What is an issue that the customer has with a camera model?
A: The customer has issues with a specific camera model, indicating dissatisfaction or problems with its features, performance, or other aspects.
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